Hosting, support and maintenance

At Haunt Digital, we offer that reassurance because we’re at the forefront of web technology and security.

We do this by providing our clients with:

• clear and accessible communication

• no surprises — no unexpected costs

• proactive security management and hosting practices, and

• keeping platforms up-to-date, always.

A lot of security, platform management and maintenance can be at (or beyond) the limit of what web managers understand or want to deal with — especially organisations without a big IT team backing them up.

We don’t assume that our clients are across the technical details, and ensure that we have routine catch-ups to make sure we have a shared understanding of what’s going on.

Organisations are prioritising web security to meet the changing cybersecurity environment.

We continue to evolve and improve our approach to web security, which includes:

• Ongoing improvements to our own internal security practices to align with industry best-practice, which gives our clients (and their IT teams) confidence.

• A proactive and dedicated approach to monitoring, patching, upgrades and maintenance with the goal that all sites we look after are up to date all the time.

Understanding your long-term goals and investment timelines for your website is important to help you plan how and when you invest in your platform, and when to manage spending. In the current environment this is more important than ever!

One of the biggest challenges in web hosting, maintenance and support is understanding where that money goes. At Haunt, we separate proactive maintenance from reactive support so we can provide complete transparency in costs. You’ll always know what you’re paying for — no hidden fees, no unexpected charges, no surprises!

Each support request is an opportunity for our team to create a positive experience for our clients. We’re extremely proud of our responsiveness, clarity and delivery in this area.

One way we ensure clients get a great experience is by connecting them as quickly as possible with “doers” who are empowered to discuss and then deliver solutions.

We specialise in maintaining platforms built on Silverstripe, Rails, and modern web architecture like JamStack and DatoCMS.

Our expertise extends beyond hosting — we work closely with top creative firms across Australasia to make sure your site is both technically sound and visually engaging.

Taking care of your website and keeping it secure, is far too important to be left as an afterthought.

Your website needs to be in the safe hands of a vendor that really understands the technical landscape, and prioritises security and proactive maintenance.

Whether you’re looking for a new hosting partner or need expert maintenance services, Haunt is here to help.